Stay Calm!
Engaging with your teen in the midst of crisis, upset or hurt is not the best time to try and resolve. conflict. This is the time emotions and feelings are running out of control and things may be said that are not helpful, let alone kind. Walk away - it is hard, but as I used to do when things got heated - I put MYSELF on TIME OUT! This meant I would say "Oh sorry just got to pop to the supermarket and I will be back in 45 minutes." Be mindful not to leave younger siblings h
